Job Description

Job Description

Company Introduction

Job Responsibilities and Duties

• Build and maintain strong relationships with clients through regular communication and meetings, fostering long-term partnerships;
• Understand client business needs and provide tailored solutions that align with their objectives;
• Coordinate with internal teams to ensure the timely delivery of products and services that meet client expectations;
• Monitor client satisfaction by gathering feedback and addressing any concerns or issues in a timely manner;
• dentify opportunities for cross-selling or upselling services in order to support business growth and increase revenue.

Experience

• Previous experience in a client relationship management, account management, or similar role will be considered an advantage;
• Fluency in both English and Mandarin Chinese, written and spoken, is required. Taiwanese language skills will be considered an advantage;
• Prior experience working with game developers or operators will be considered an asset.

Personal Skills

• Excellent communication and relationship-building skills;
• Strong organisational skills with the ability to manage multiple client accounts;
• Client-focused mindset with the ability to understand and respond to business needs;
• Proactive and solution-oriented approach when handling client matters;
• Ability to collaborate effectively with internal teams to deliver high-quality service.

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