Job Description

About the Company

Navia is a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant and client experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of an inclusive workplace community, you’ll fit right in.

 

Position Summary

This position is a specialized administrative position handling administrative work within the department and in a team environment. This position supports most other department positions and requires the person to understand the functions of their position and how it affects the departments workflow and how it affects each person’s actual work.

 

Essential Functions

• Creating, maintaining, and entering information into databases
• Review and work with teams on escalating workloads as needed
• Assisting with labeling and scanning of claims
• Logging of claims, checks, metrics, reporting incoming mail, claims production, etc.
• Interaction between staff members on workflow and processes
• Knowledge of department and Navia systems as required for this position.
• General office clerical duties
• Other duties as assigned

Requirements

• Basic computer skills and knowledge of Microsoft Word, Excel and Outlook
• Excellent customer service skills
• Good written and verbal communications skills
• Good attendance
• Good work attitude, adaptability and multi-tasking abilities
• Independent/self-motivated and ability to work in team environment
• Willingness to work outside scheduled work hours as needed, especially during our peak season
• Attention to detail
• Basic knowledge of 10-key
• Good organizational skills
• Interpersonal skills with co-workers

Please visit our career page and apply directly:

Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT.

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