Job Description

At DVORA, we value the residents’ experience with us above all else. We are not just managers of our spaces, but dedicated caretakers of our community. We are committed to providing the best customer service we can, giving every question, request, and concern the care and attention it needs. We are forward-thinking, technology-driven, and always ready to adapt and improve.

Job Summary:

The Concierge will be responsible for greeting the residents, welcoming them to the building, and assisting them throughout their stay.

Duties/Responsibilities:

• Provides outstanding customer service to all residents, visitors and vendors.
• Acts as the point of reference for the residents who need assistance or information.
• Understands the residents’ needs and provides them with personalized solutions or suggestions.
• Maintains inventory and stock of supplies and brochures for the concierge desks.
• Develops a strong knowledge of the building’s facilities and services and of the surrounding community.
• Supports the marketing and sales department with administrative tasks.

Required Skills/Abilities:

• Excellent communication skills.
• Polite and confident with a great deal of patience.
• True desire to satisfy the needs of others in a fast-paced environment.

Education and Experience:

• Proven experience as a concierge or customer service is an advantage.
• Job Types: Full-time, Part-time

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