Customer Service Representative Job at LaSalle Network, Vernon Hills, IL

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  • LaSalle Network
  • Vernon Hills, IL

Job Description

LaSalle Network is partnering with a company focused on educational products and we are looking to hire a Customer Service Representative. 

Key Responsibilities

  • Respond to customer inquiries via phone, email, and online platforms in a timely manner
  • Monitor customer portals for orders, updates, and shipping notifications
  • Resolve customer issues and escalations with professionalism and urgency
  • Identify and implement process improvements to enhance customer experience
  • Engage with customer feedback and reviews across platforms

Qualifications

  • High School Diploma required
  • 1–3 years of customer service experience
  • Proficiency with Microsoft Office

Key Skills

  • Strong communication and interpersonal skills
  • Excellent organization and multitasking abilities
  • Detail-oriented with a focus on accuracy
  • Problem-solving mindset with proactive follow-through
  • Positive, customer-first attitude
Logistics 
  • Compensation: $19/hr
  • Monday-Friday 8am-4:30
  • Location: 3 days onsite in Vernon Hills and 2 days work from home
  • Start: April 6th 
  • LaSalle Network offers the opportunity to enroll in benefits for medical, vision, and dental. 
If you are interested in this role, please apply today! 

Jamie Pinones 
Recruiting Manager 

Job Tags

Contract work, Temporary work, Work at office, Monday to Friday

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