Job Description

A confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist . This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while managing multiple responsibilities.

Position Summary

The Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff.

Key Responsibilities

• Greet and check in patients with professionalism and courtesy
  

• Update patient demographics, insurance information, and pharmacy details in the EMR
  

• Collect co-pays and process payments accurately
  

• Answer incoming calls, route messages, and address patient questions
  

• Scan, upload, file, and organize patient charts and documents
  

• Review and route documents within the EMR system
  

• Assist with check-in, check-out, and kiosk support as needed
  

• Schedule patient appointments as directed
  

Qualifications

• High School diploma or equivalent
  

• MediClear or equivalent HIPAA certification (required)
  

• EMR experience (preferred but not mandatory)
  

• Strong multitasking and prioritization skills
  

• Excellent verbal and written communication abilities
  

• Proficient keyboarding and computer navigation skills
  

• Ability to maintain a positive, professional attitude in a busy environment
  

Benefits

• Paid time off
  

• 401(k) retirement plan
  

• Consistent schedule
  

• Supportive work environment
  

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