Live Chat Representative Job at TEC accutite, South San Francisco, CA

MlIra1U4d1I4R3BKUkNqTTBjUmlOTjV2WVE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work

Similar Jobs

Monroe Care

Certified Nursing Assistant (CNA/HCA) Job at Monroe Care

 ...that they matter. We strongly believe that the key to this is through our incredible staff! Come join our amazing team! Certified Nursing Assistant (CNA) Duties and Responsibilities: Assist assigned residents with activities of daily living (transferring, hygiene,... 

HighKey Agency

YouTube Video Editor Job at HighKey Agency

 ...hybrid long-form editor who can comfortably operate across multiple editing styles without losing pacing, structure, or retention. We...  ...YouTube editing. Key Responsibilities Edit long-form videos (815+ minutes) Build strong pacing, narrative flow, and viewer... 

Spencer Ogden

Senior PM - General Construction - Atlanta Job at Spencer Ogden

Job Description: Senior PM - General Construction - AtlantaLocation: Atlanta, United StatesStart Date: 19 March 2026Pay Rate: $70...  ...completed on time and within budget. You will work closely with contractors, architects, and other stakeholders to ensure the successful... 

IV Nutrition

IV Tech - RN - IV Clinic Job at IV Nutrition

 ...duties as assigned to support clinic operations. Qualifications: Education/Certification: Credentialed as an RN (Registered Nurse) Required Knowledge: Strong understanding of anatomy, medical terminology, and medical practice functions. Expertise in venous... 

Rolling Suds Charleston-Savannah

Power Washing Lead Technician Job at Rolling Suds Charleston-Savannah

 ...Do you have leadership experience and are looking for a new challenge Join our team and take your career to the next level! Power washing experience is required for this role. As a Power Washing Lead Technician you will be responsible for providing excellent service...