Live Chat Support-ADF Medical Job at ADF Medical Services Inc., Westlake, OH

M0JxaVZjMGIvbTlMUXk3STFjQmtPOU5sWlE9PQ==
  • ADF Medical Services Inc.
  • Westlake, OH

Job Description

Live Chat Support ADF Medical Services Inc.

We're hiring a dedicated and professional Live Chat Support specialist to assist our patients and clients in real time. If you're a quick thinker with strong written communication skills and a passion for helping others, this opportunity is for you.

Role: Live Chat Support Specialist

Department: Customer Support & Patient Services

Location: Fully Remote

Type: Full-Time / Part-Time

Requirements

Respond promptly to patient and client inquiries through our live chat platform

Provide accurate information on medical services, appointments, and billing

Manage multiple chat conversations at once while maintaining quality

Log and document all interactions in our support system

Escalate complex or sensitive issues to the appropriate team

Uphold patient privacy and confidentiality in compliance with HIPAA

1+ year of live chat or online customer service experience

Strong written communication and grammar skills

Typing speed of 45+ WPM with high accuracy

Ability to multitask and stay calm under pressure

Reliable internet connection and quiet home workspace

Healthcare or medical background is a plus but not required

Benefits

Competitive pay

Health, dental & vision benefits (full-time employees)

Paid time off & paid holidays

Flexible shift options

Career growth opportunities within ADF Medical Services

Job Tags

Full time, Part time, Remote work, Flexible hours

Similar Jobs

Burger King

Cook Job at Burger King

 ...Job Title: Fast Food Cook Location: Shenandoah Valley - Central Virginia Employment Type: Full-Time Salary: Competitive Pay...  ...preferred. Previous experience in a fast food or quick-service restaurant is a plus. Basic understanding of food safety and... 

Clearstory

Customer Success Manager for Construction SaaS w/ General Contractor experience Job at Clearstory

 ...consultant and product specialist and you focus on ensuring our customers are successful. This role will be working with General Contractors, so we are looking for someone with previous experience working for a large General Contractor, either as a Project Manager or... 

AdientOne Consulting

Elevator Worker Job at AdientOne Consulting

 ...Dump and load railcars and trucks Operate a grain dryer Assist with grain handling General housekeeping duties...  ...image at all times; maintain a positive and respectful attitude Relocation assistance is not available with this position. requires the successful... 

The Pet Parlor, Ltd

Pet Sitter / Dog Walker Job at The Pet Parlor, Ltd

 ...Love Animals? Get Paid to Walk Dogs and Cuddle Kittens. Earn $1017/hr caring for pets on a schedule that fits YOUR life. The Pet Parlor is growing across Porter and Lake County, and we're looking for our next amazing pet sitter/dog walker. What's in it for you:... 

Phoenix Home Care and Hospice

LPN/RN Overnight (Pediatric to Young Adult) Job at Phoenix Home Care and Hospice

 ...& Weekend Warriors This Ones for You. Phoenix Home Care & Hospice is hiring Private Duty Nurses who want premium pay and a schedule...  ...1(k) benefits for part-time too What You Bring Active RN or LPN license Pediatric experience a plus (training...