Overnight Hotel Front Desk Supervisor Job at Wingate by Wyndham, Kittanning, PA

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  • Wingate by Wyndham
  • Kittanning, PA

Job Description

:

Job Summary

Wingate Kittanning is seeking a reliable, detail-oriented, and customer-focused individual to join our team as a Night Auditor. The Night Auditor is responsible for overseeing the front desk during overnight hours, ensuring the accuracy of all financial transactions, and providing excellent service to guests.

Key Responsibilities:

  • Perform nightly audit of all financial transactions to ensure accuracy.
  • Reconcile guest accounts and process payments.
  • Generate and review daily financial reports.
  • Ensure all hotel systems and reports are functioning correctly.
  • Greet guests with a friendly and professional demeanor, assisting with check-ins, check-outs, and inquiries.
  • Answer phone calls and handle guest requests.
  • Handle any guest complaints or issues in a timely and professional manner.
  • Ensure the hotel is secure overnight, including monitoring building access and following safety procedures.
  • Maintain cleanliness and organization of the front desk area and set up breakfast items

Qualifications:

  • High school diploma or equivalent required.
  • Previous experience in hotel front desk operations or accounting is preferred but not required.
  • Strong attention to detail and ability to multitask.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Office Suite; experience with hotel property management systems is a plus.
  • Ability to work overnight shifts, including weekends and holidays.
  • Must be dependable, punctual, and able to work independently.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 27 - 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Relocation assistance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Every weekend
  • Monday to Friday
  • Night shift
  • Overnight shift
  • Rotating weekends
  • Weekends as needed

Application Question(s):

  • Do you understand that you might have to work every weekend?

Experience:

  • Hotel: 1 year (Preferred)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Required)

Ability to Commute:

  • Kittanning, PA 16201 (Required)

Ability to Relocate:

  • Kittanning, PA 16201: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Work at office, Relocation, Relocation package, Monday to Friday, Flexible hours, Shift work

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