Company Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
Job Description
The Reservations & Revenue Manager plays a critical role within the Commercial team. This leader oversees the day-to-day operations of the Reservations Department and supports revenue strategy development across all distribution channels. This role ensures accuracy in pricing and inventory, maximizes revenue opportunities, manages key third-party and OTA relationships, and upholds a high standard of guest experience throughout the booking journey. Success in this position requires strong analytical capability, commercial acumen, leadership skill, and a passion for elevating performance. This role assists in implementing tactical efforts, analyzing data, and contributing to strategies aimed at promoting revenue growth generation across key customer segments and revenue centers, while supporting the hotel's brand positioning and image. Additionally, the role assists in ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, contributing to maximizing profit.
Responsibilities
Reservations Operations Leadership
Revenue Management & Strategy Execution
Group & Business Support
Guest Experience & Service Quality
Business Intelligence & Reporting
Other Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:
Physical Demands
Required Education and Experience
Visa Requirements: Must provide proof of eligibility to work in the United States.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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