Job Description
Assignment: RQ10825 - Software Developer - CRM - Senior
Job Title: Senior Dynamics 365 CRM Developer
Requisition (SS): RQ10825
Start Date: 2026-04-01
Client: Central Agencies Cluster
End Date: 2027-03-31
Office Location: 33 King St W., Oshawa
Organization: Central Agencies Cluster
Ministry: Ministry of Treasury Board Secretariat
# Business Days: 247.00
Assignment Type - 5 days Onsite
Maximum Number of Pages on Resume - 5 (five)
MUST HAVES:
- Dynamics 365 CRM knowledge
- MS WebServices
- MS SQL Server - all support versions
- Windows environments
- Batch file processing
- API creation and configuration
Description
Responsibilities
- Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.
General Skills
- Experience in programming and analysis; specialized CRM software package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- Experience in structured methodologies for the development, design, implementation and maintenance of applications
- Experience in design, code, test, debug and document applications
- Experience in the use of object and/or third generation language development tools
- Experience in one or more programming languages
- Experience in application design, latest design patters, deployment and troubleshooting
- Experience with relational and hierarchical database technologies
- Experience in the use of information retrieval packages using query languages
- Experience with one or more communications protocols
- Experience in structured methodologies for the design, development, implementation and maintenance of applications
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines
CRM Software Development Skills
- Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
- Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
- Experience with middleware and gateways
- Expertise in specific tools for CRM software development
Desirable Skills
- Knowledge and experience with programming Internet-ready applications
- Knowledge and experience in rapid application development (RAD) methodologies
- Knowledge and understanding of Information Management principles, concepts, policies and practices
- Experience with middleware and gateways
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Experience conducting design walkthrough sessions with project team
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required
Experience and Skill Set Requirements
- Extensive experience with the following technologies:
- MS Dynamics - specifically D365
- C# programming
- .NET Framework - all supported versions
- ASP .NET programming
- SQL
- XML
- MS WebServices
- MS SQL Server - all support versions
- Windows environments
- Batch file processing
- API creation and configuration
- Experience in programming and analysis at the specified experience level
- Experience in structured methodologies for development, design, implementation and maintenance of applications
- Experience managing multiple concurrent tasks
- Experience formulating business processes
- Demonstrated ability to develop successful relationships with all levels of stakeholders Knowledge of and/or management of production, operations and application support functions in large or medium sized organizations Experience with gathering business requirements
- Excellent analytical, problem sovling and decision making skills; oral and written communication skills; interpersonal and negotiation skills.
- A team player with a proven track record for meeting strict deadlines
- Development of training curriculums, material and delivery of training sessions.
Criteria:
Dynamics 365 CRM knowledge 50%
- MS WebServices
- MS SQL Server - all support versions
- Windows environments
- Batch file processing
- API creation and configuration
Custom coded portals and legacy code platforms 30%
- C# programming
- .NET Framework - all supported versions
- ASP .NET programming
- SQL
- XML
IAM, security; network; and basic troubleshooting 10%
- OKTA data IAM technology understanding
Ability to work with technical and non-technical/business partners effectively, with outstanding communication skills.10%
- Communication (oral and written)
- Presentation skills
- Ability to gather requirements
Job Tags
Work at office