Job Description

About Holiday Inn Express:

At Holiday Inn Express, we make travel simple, smart, and comfortable. Our guests count on us for a restful night’s sleep, a fresh start to the day, and a warm, welcoming atmosphere — no matter what hour they arrive. As a Night Auditor , you’ll be the friendly face that keeps things running smoothly overnight and ensures every guest’s stay ends on a high note.

Position Overview:

The Night Auditor is responsible for providing exceptional guest service during the overnight hours while balancing the day’s financial transactions. This role ensures the accuracy of hotel records, assists guests with late check-ins and early departures, and maintains a secure and positive environment overnight. This position will be 3 night audit shifts and 2 mid shifts each week.

Key Responsibilities:

• Greet, check in, and assist guests with a welcoming and professional attitude.
• Perform nightly audit procedures: balance room charges, verify payment methods, and reconcile daily transactions.
• Prepare and distribute daily financial and occupancy reports to management.
• Monitor hotel safety and security systems during overnight hours.
• Handle guest inquiries, requests, and emergencies with professionalism and care.
• Communicate with housekeeping and management regarding guest issues or upcoming needs.
• Keep common areas of the hotel neat and tidy (mop lobby & hallways, clean and stock coffee station as needed, etc.)
• Stock the market and guest amenities nightly.

Qualifications:

• Prior hotel front desk or accounting experience preferred; Holiday Inn Express/IHG experience a plus. 
• Friendly, dependable, and able to work independently with minimal supervision.
• Excellent customer service and communication skills.
• Strong attention to detail and accuracy with numbers.
• Proficient in computers; experience with HotelKey, Opera, or IHG PMS preferred.
• Must be available to work mid shifts (2 PM - 10 PM), overnight shifts (typically 10 PM – 6 AM), weekends, and holidays.

Benefits:

• Competitive hourly pay and overnight shift differential $16+ per hour.
• Employee room discounts through IHG Hotels & Resorts.
• Paid time off (for eligible employees).
• Opportunities for advancement and professional development.
• Supportive, team-oriented work environment.

Schedule:

• Overnight: 10:00 PM – 6:00 AM.
• Mid shift: 2 PM - 10 PM
• Weekends and holidays required.

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.

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